Privacy Policy

Last updated: 7th Oct, 2025

At Zoice (“we,” “us,” “our”), your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you access or use the Zoice website and related services (collectively, the “Platform”).

By using Zoice, you agree to this Privacy Policy.
If you do not agree, please discontinue using our Platform.

1. Information We Collect

We collect information to provide and improve our AI tools and services. This may include:

1.1 Information You Provide

  • Account Information: Name, email address, password, and profile details (if applicable).
  • Content You Submit: Text, audio, images, videos, or files uploaded for processing by our AI tools.
  • Payment Information: If you purchase a subscription or credits, we collect billing details through our secure payment providers (we do not store full credit card numbers).

1.2 Information Collected Automatically

When you use our Platform, we may automatically collect:

  • Usage Data: Pages visited, features used, date/time of access.
  • Device & Browser Data: IP address, operating system, browser type, and device identifiers.
  • Cookies & Tracking: We use cookies and similar technologies to improve functionality and analyze usage patterns.

1.3 Information from Third Parties

If you connect third-party accounts (e.g., Google, GitHub, or OpenAI APIs), we may receive limited information necessary to authenticate or enhance your experience.

2. How We Use Your Information

We use your data to:

  • Operate and improve Zoice’s AI tools and services.
  • Provide personalized features and support.
  • Communicate updates, offers, or important account notifications.
  • Monitor usage and prevent fraud or misuse.
  • Comply with legal obligations.

We do not sell your personal information to third parties.

3. AI Content and Data Handling

3.1 User Inputs and Outputs

The content you upload (text, images, videos, voice recordings, etc.) is processed by our AI models to generate results.
We may temporarily store anonymized data to improve model performance or detect misuse, but your identifiable data is not shared publicly.

3.2 AI-Generated Outputs

Outputs are generated automatically and may include inaccuracies or unintended results.
You are responsible for verifying and using AI outputs appropriately.

4. Data Sharing and Disclosure

We may share data only in the following cases:

  • With Service Providers: For hosting, analytics, customer support, and payment processing.
  • For Legal Compliance: To comply with applicable laws, regulations, or valid legal requests.
  • In Case of Business Transfers: If Zoice is merged, acquired, or reorganized, your information may be transferred under appropriate safeguards.

All partners are required to handle your data securely and only for the intended purpose.

5. Data Retention

We retain your data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
You may request deletion of your account and associated data at any time (see Section 9).

6. Cookies and Tracking Technologies

We use cookies, local storage, and analytics tools to:

  • Maintain user sessions and preferences.
  • Measure site performance and engagement.
  • Improve product features.

You can disable cookies in your browser settings, but some functionality may be affected.

7. Data Security

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, or loss.
However, no method of transmission over the Internet is completely secure — use the Platform at your own discretion.

8. Children’s Privacy

Zoice is not intended for children under 13 (or the minimum legal age in your jurisdiction).
We do not knowingly collect personal data from children.
If you believe we have collected such information, please contact us to request deletion.

9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data.
  • Request correction or deletion of your information.
  • Withdraw consent for data processing.
  • Object to or restrict certain uses of your data.

To make a request, contact us at contact@zoice.com.
We will respond within a reasonable timeframe.

10. International Data Transfers

Your data may be stored or processed in servers located in other countries.
We ensure appropriate safeguards and compliance with applicable data protection laws (e.g., GDPR, if applicable).

11. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will take effect when posted on this page, with a revised “Last Updated” date.
Continued use of Zoice constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 contact@zoice.com
🌐 www.zoice.com